
Hearing Care Specialist
1 day ago
We are seeking an energetic and customer-centric professional to join our team as a Hearing Care Specialist. This is a fantastic opportunity for someone who loves helping people to rediscover the emotions of sound.
Key Responsibilities- Perform hearing screening checks and maintenance to ensure the highest standards of quality.
- Provide exceptional face-to-face and phone-based customer support, addressing their needs and exceeding their expectations.
- Confirm and schedule customer appointments through diary management.
- Source external lead generation opportunities and implement local marketing initiatives to drive customer engagement.
- Assist clinics to perform effectively through reporting and solution follow-ups.
- Provide administrative support to audiologists and clinics, enhancing overall efficiency.
- Previous experience in a customer-facing role, preferably in a retail or service-oriented environment.
- Strong interpersonal and communication skills, with the ability to build rapport with customers and colleagues alike.
- Good computer skills and technical aptitude, with proficiency in software applications and systems.
- Previous administration experience is an asset, although full training will be provided.
- Sales experience is an advantage, but not essential.
- A valid driver's license and own vehicle are required for occasional travel between clinics.
If you're passionate about delivering exceptional customer experiences and possess the necessary skills and qualifications, we would love to hear from you.
In addition to your enthusiasm and passion for helping others, you will ideally have:
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