Business Systems Analyst
4 days ago
Civica is a leading provider of software solutions for the public sector, serving over 5,000 organisations worldwide. We help deliver critical services to more than 100 million citizens.
As a champion of GovTech, our mission is to improve outcomes for citizens and public sector organisations through innovative technology. We're passionate about empowering our team members to grow and make a real difference in people's lives.
We're currently seeking an experienced Business Systems Analyst to join our Health team in ANZ. This role offers tremendous growth opportunities and the chance to work on high-quality products that transform the health sector.
The ideal candidate will be a self-driven and high-performing professional with excellent problem-solving skills, a strong understanding of IT systems, and excellent communication skills. As a customer-centric role, you'll interact with customers daily, troubleshooting and resolving support issues as they arise.
This position provides key inputs to the planning, organisation, and delivery of high-quality software. You'll have the opportunity to bring your own ideas and solutions to resolve business issues.
Key Responsibilities:
- Analyse new requirements, providing impact analysis, technical design, and identifying individual tasks
- Communicate technical details impacting requirement fulfilment
- Troubleshoot and problem-solve support issues as directed by the CIVICA project manager and Technical architect
- Configure Civica products to implement client requirements
- Maintain intermediate knowledge of scripting languages like JavaScript and SQL
- Develop implementation plans with customers
- Liaise with software development teams to solve technical issues and enhance products
About the Role:
Salary: $80,000 - $110,000 per annum (dependent on experience)
In this rewarding role, you'll contribute to delivering high-quality software products that improve healthcare outcomes. If you're passionate about making a difference and want to grow with a dynamic company, we encourage you to apply.
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