Retail Performance Coach

1 month ago


Perth, Western Australia LORNA JANE Full time
Retail Leader In Training Role Overview

At LORNA JANE, we're seeking a talented Retail Leader In Training to join our team. This role provides valuable leadership insights and hands-on experience, preparing you for future opportunities such as Assistant Store Leader or Store Leader.

Key Responsibilities:
  • Support the Store Leader in executing strategies to drive sales and achieve Key Performance Indicators (KPIs)
  • Participate in the execution of visual merchandising guidelines to maximize store performance
  • Assist in managing stock control processes, including cycle counts and ensuring the backroom supports easy replenishment
  • Lead by example in driving customer conversion through consistent application of the 'We Think Customer' standards
  • Help execute business initiatives such as store promotions, product launches, and customer attraction strategies
  • Assist the Store Leader and Assistant Store Leader in coaching and developing team members to improve individual and store performance
  • Communicate daily store goals, promotional activities, and operational changes to the team
  • Take ownership of the 'Daily Planner' to ensure smooth store operations and assist in the opening and closing of the store
Requirements:
  • Previous experience in a fast-paced retail or customer-centric environment
  • Exceptional sales ability and customer service skills
  • Demonstrated ability to work effectively within a team
  • Ability to communicate effectively with a focus on clarity and intention
  • Drive to be results-oriented and exceed business targets
  • Solution-focused approach who can adapt to change


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