Sales and Merchandising Manager
7 days ago
We are seeking an experienced Sales and Merchandising Manager to join our team on the Sunshine Coast. This is a fantastic opportunity to be part of a fast-growing global food technology company and contribute to driving business growth across the region.
About the RoleAs a Sales and Merchandising Manager, you will be responsible for partnering with wholesale customers to drive growth through educating them on new products and promotions. You will help identify products that would benefit their business, assist with merchandise strategies, and provide ongoing account management support.
The ideal candidate will have 2+ years of business development experience, including FMCG sales experience and a strong understanding of the sales cycle. Proven success at converting leads into client sales and excellent personal presentation skills are also essential.
You will be working within the retail industry or with small to large diverse retail clients and will need to have strong relationship management skills and be tech-savvy. Passion for health and lifestyle brands is a must, as well as being happy to challenge the status quo and innovate.
Key Responsibilities- Lead generation, calling new business, referral schemes
- Sales visits – discuss with prospective clients where they would merchandise, how they would drive the products best and how it would benefit their business
- Demonstrations (showing prospective customers how to order online)
- Provide further information on delivery turnarounds, credit timeframes and sell through on the product lines
- Look at retention strategies to remain "sticky" with clients (e.g., client newsletters)
- First point of contact for customer concerns which need to be resolved as priority
- Calls and visits to advise on new products, new ranges, deadlines for orders and promotions
- Provide guidance to new customers on the ordering process and product mix of their orders
- Assist existing customers in entering weekly orders and troubleshooting technology
- Communicate issues which will affect suppliers (e.g., delays in delivery)
- Record keeping (for customer files)
- Continue to make customers even happier with the service and product they receive through acting on customer feedback / requests
- Evaluate Youfoodz brand positioning in store
- Ensure Youfoodz products are displayed correctly to drive maximum sales opportunity
- Analyse merchandising trends to predict local impact
- Collaborate with the wholesale team and marketing department to devise compelling strategic sales and marketing strategies
- Complete weekly sales reports/forecast
- Attend weekly sales meeting
- Process customer wastage credits
- Complete chase sheets
- Complete rollovers
- Manage pricing and product lists and providing quotes
- A competitive salary of $60,000-$80,000 per annum, based on experience
- A diverse and vibrant international environment, with offices in 18 countries
- Free access to Headspace
- HelloFresh Academies - monthly internal learning & development
- A company discount of 40% off Youfoodz
This is a permanent full-time role, and you must have the right to work full-time in Australia. If you are a motivated and driven individual looking for a new challenge, please submit your complete application below, including your salary expectations and earliest starting date.
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