Luxury Hospitality Professional Wanted

5 days ago


Tasmania, Australia Marriott International Full time

About The Tasman, A Luxury Collection Hotel

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The Tasman, a Luxury Collection Hotel, Hobart is situated in the heart of the city, just steps from the waterfront and top restaurants. This hotel showcases a unique blend of modern contemporary, art deco, and heritage architecture.

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Unlock Your Potential as a Night Duty Manager

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We are seeking an experienced and committed Night Duty Manager to join our team at The Tasman Hobart. If you have a passion for delivering exceptional guest experiences while handling administrative and communication duties, this may be the perfect opportunity for you.

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Your Key Responsibilities Will Include:

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  • Processing all guest check-ins, check-outs, room assignments, and requests; securing payment, activating/reissuing room keys, and resolving guest calls.">
  • Providing outstanding guest service in every interaction.">
  • Leveraging interpersonal and communication skills to lead, influence, and encourage others; advocating sound financial decision making.">
  • Supervising employees, managing day-to-day operations, and understanding employee positions well enough to perform duties in their absence.">
  • Establishing and maintaining open relationships with employees, ensuring they do the same within the team.">
  • Reviewing financial statements, sales, and activity reports to measure productivity and goal achievement, identifying areas for cost reduction and program improvement.">
  • Assisting in responding to and resolving guest issues received directly or through Guest Relations.">
  • Maintaining strong working relationships with all departments to support property operations and goals, expediting problem resolution.">
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Requirements and Qualifications

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  • Previous experience as a Front Office Duty Manager.">
  • Exceptional interpersonal and communication skills.">
  • Thorough follow-up, attention to detail, and problem-solving skills are essential.">
  • Excellent time management and organizational skills.">
  • Able to emotionally connect with guests and provide superior service levels.">
  • Conflict resolution experience.">
  • Flexibility to work on a 24-hour rotating roster, including public holidays and weekends.">
  • Experience with OPERA property management system is advantageous.">
  • Must have full working rights for Australia.">
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About You

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  • You will enjoy a relaxed lifestyle with easy access to world-class events like Mona Foma, Taste of Tasmania, and Sydney to Hobart yacht race.">
  • You can expect a supportive, progressive, and highly experienced team environment.">
  • Vast career and learning opportunities are available.">
  • A variety of generous benefits and discounts for Associates, Family, and Friends across all Marriott properties worldwide.">
  • Wellbeing programs and initiatives are in place to support your overall wellbeing.">
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About Marriott International

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Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive culture. We believe in non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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Estimated Salary: $60,000 - $80,000 per annum



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