Technical Hardware Specialist
1 week ago
Job Summary
We are seeking a highly skilled Technical Hardware Specialist to join our team at Experis. This is an exciting opportunity for a field engineer with strong technical skills and excellent customer service abilities.
About the Role
This is a full-time position requiring the individual to work independently in the field, troubleshooting and repairing hardware equipment such as ATMs, self-checkout systems, POS terminals, and networking equipment. The successful candidate will have experience with parts management and organization, as well as continuous training online and face-to-face.
Key Responsibilities
- Equipment Diagnostics and Repair: Conduct thorough diagnostics and repair of equipment, including ATMs, self-checkout systems, POS terminals, and networking equipment.
- Parts Management: Manage and organize parts inventory to ensure efficient repair processes.
- Continuous Training: Engage in regular online and face-to-face training to stay up-to-date on technical skills and industry developments.
- Field Service: Work autonomously in the field, responding to customer calls and resolving issues promptly.
Requirements
- Strong Technical Skills: Possess strong knowledge of hardware technologies, including troubleshooting and repair techniques.
- Hardware Experience: Have prior experience working with hardware equipment, including ATMs, self-checkout systems, POS terminals, and networking equipment.
- Excellent Customer Service: Provide exceptional customer service, ensuring prompt resolution of issues and maintaining a high level of customer satisfaction.
- Autonomy and Communication: Work independently in the field, communicating effectively with customers and colleagues to resolve issues efficiently.
Estimated Salary Range: $60,000 - $80,000 per annum, depending on experience and qualifications.
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