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Infrastructure Technical Manager

2 weeks ago

Sydney, New South Wales, Australia HashiCorp Full time

We are seeking a highly skilled Infrastructure Technical Manager to join our team at HashiCorp. As a Sr. Solutions Engineer, you will be responsible for serving as a trusted advisor to aligned accounts, technical teams, and business stakeholders throughout the customer lifecycle. This role requires strong problem-solving skills, with the ability to analyze complex technical problems and develop innovative solutions.

You will partner closely with one or more Sales Executives and support the entire customer journey, which includes pipeline creation, achieving technical wins, onboarding, driving consumption, and ensuring successful renewals. Your expertise and guidance will be crucial in helping customers unlock the full potential of our solutions and achieve their desired business outcomes.

In this position, you will have the opportunity to drive expansion within current product lines and promote the adoption of multi-product integrated solutions. You will also collaborate with teams such as Solutions Architecture, Customer Success, Professional Services, Product Management, and Engineering to ensure success throughout the customer journey.