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Cluster Manager

2 months ago

Gold Coast, Queensland, Australia Country Road Full time
Job Title: Cluster Manager

We are seeking a highly skilled and experienced Cluster Manager to join our team at Country Road. As a key member of our leadership team, you will be responsible for delivering exceptional customer service and driving sales growth in our Pacific Fair store.

Key Responsibilities:

  • Lead a high-performing team to achieve sales targets and company key performance indicators
  • Develop and implement strategies to drive customer engagement and loyalty
  • Manage store operations, including inventory management, visual merchandising, and store maintenance
  • Collaborate with regional managers to achieve business objectives and share best practices
  • Provide coaching and development opportunities to team members to enhance their skills and performance

Requirements:

  • Proven experience in managing high-performing teams in a retail environment
  • Strong leadership and communication skills, with the ability to motivate and inspire team members
  • Excellent customer service skills, with a focus on delivering exceptional customer experiences
  • Ability to analyze sales data and develop strategies to drive growth and profitability
  • Strong business acumen, with a focus on driving sales and achieving business objectives

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Access to exclusive employee discounts and rewards

About Us:

Country Road is a leading Australian fashion retailer, known for our high-quality products and exceptional customer service. We are committed to delivering exceptional customer experiences and driving sales growth in our stores.