Enterprise Architect

1 day ago

Melbourne, Victoria, Australia beBeeEnterprise Full time $180,000 - $220,000
Job Title: Enterprise Architect - CRM Solutions

About the Role:

We are seeking an experienced Enterprise Architect to lead the design and delivery of enterprise-grade CRM solutions using Microsoft Dynamics 365, Power Platform, and Azure Integration Services. As a key member of our technology team, you will be responsible for driving innovation and strategic impact while mentoring engineering teams and uplifting CRM capability.

Key Responsibilities:

  • Lead the design and delivery of scalable CRM solutions using Microsoft Dynamics 365, Power Platform, and Azure Integration Services.
  • Embed AI-driven capabilities like Dynamics 365 Copilot to automate tasks, improve data accuracy, and enhance customer engagement.
  • Define platform-wide design standards, including entity modeling, integration patterns, and extensibility frameworks.
  • Oversee CRM engineering and DevOps practices, ensuring secure, high-performing solutions with automated, traceable releases.
  • Drive platform innovation and continuous improvement across CRM, Power Platform, and integration capabilities.
  • Act as a trusted advisor to stakeholders, translating strategic goals into practical CRM features and business outcomes.
  • Mentor engineering teams, promote best practices, and lead capability uplift through training and knowledge sharing.

Requirements:

  • 8 years experience across infrastructure, enterprise applications, banking systems, and architecture-led delivery.
  • Aligns technology strategy with business goals, consistently delivering impactful outcomes across retail and business banking.
  • Deep domain knowledge of financial services, with understanding of regulatory requirements and customer-centric operations.
  • Recognised for technical leadership in Microsoft Dynamics 365 CRM, Power Platform, and Azure integration services.
  • Strong coding skills in C#, JavaScript, and TypeScript with practical experience building secure, scalable CRM solutions.

What We Offer:

You will join a dynamic Technology team who work together to provide high-quality technology solutions for our people, customers, and community. You will have opportunities to work closely with and learn from different teams across the business, partnering to tackle challenging problems.

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