Ombudsman Professional

4 days ago

Melbourne, Victoria, Australia beBeeOmbudsman Full time $150,000 - $180,000

**Role Overview**

We are seeking a seasoned professional to join our decision-making team as a Sessional Ombudsman. This role is designed for senior legally qualified professionals with a strong track record of significant achievement and a background in the superannuation sector.

The ideal candidate will have a sound knowledge of superannuation law, regulatory guidance, and industry practice. They will be able to quickly get to the heart of complex issues and efficiently handle a busy caseload, with a clear focus on outcomes.

This is an excellent opportunity for someone who wants to contribute to good outcomes and drive improvements in the sector.

**Key Responsibilities**

  • Making decisions about complaints, individually or as part of a panel, in accordance with the law, relevant trust deeds, and insurance policy terms
  • Reporting to Lead Ombudsman, Superannuation, Heather Gray

**Requirements**

  • Legal qualifications and a significant track record of achievement at senior executive level within the superannuation industry or a tribunal, EDR scheme, regulatory agency, or related business entity
  • Solid analytical skills and ability to work independently and collaboratively
  • Demonstrated high level of written and verbal communication and interpersonal skills

**What We Offer**

  • Fixed-term role for 3 years
  • Progressive and inclusive leave entitlements, including flexible public holiday leave, women's health leave, and paid parental leave
  • Hybrid working arrangements, allowing you to work from home and our state-of-the-art office

**How To Apply**

AFCA is committed to responding to every applicant.

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