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Sales Performance Coach

2 weeks ago

Sydney, New South Wales, Australia beBeeTraining Full time $120,000 - $135,000
Sales Training Specialist

As a Sales Training Specialist, you'll have the opportunity to design and deliver impactful training programs for our global sales team. Your goal will be to equip agents with the skills and knowledge needed to excel in their roles.

This role involves creating engaging training content focused on consultative selling, product knowledge, and systems. You'll develop bite-sized learning modules, simulations, and real-life roleplays that drive results.

  • Create interactive training programs focused on lead conversion, bookings, and customer trust
  • Develop training content, think microlearning, simulations, and real-life roleplays

You'll work closely with Team Leaders and Quality Coaches to identify areas for improvement and create targeted refreshers. You'll also provide real-time coaching via shadowing, call calibrations, and side-by-sides.

  • Partner with Team Leaders and Quality Coaches to identify gaps and create targeted refreshers
  • Provide real-time coaching via shadowing, call calibrations, and side-by-sides

You'll empower success by creating practical tools like job aids, scripts, cheat sheets, and quick-reference guides that agents use every day. You'll keep training aligned with seasonal campaigns, customer offers, and market trends.

  • Create job aids, scripts, cheat sheets, and quick-reference guides agents actually use
  • Keep training aligned with seasonal campaigns, customer offers, and market trends

Finally, you'll measure and improve by tracking training impact through performance data, learner feedback, and sales results. You'll own key metrics like training attendance, retention, and post-training performance.

  • Track training impact through performance data, learner feedback, and sales results
  • Own key metrics, training attendance, retention, and post-training performance
Requirements:
  • 5+ years of experience in Sales Training, L&D, or Sales Coaching, ideally in a contact centre environment
  • Expertise in consultative sales and driving results in inbound/outbound sales teams
  • A hands-on approach to learning content development (e-learning, LMS, microlearning)
  • Confidence and warmth as a facilitator able to engage groups and inspire change
  • A passion for helping others grow and a belief in training that drives business outcomes
  • Familiarity with sales enablement tools, knowledge bases, and performance tracking systems
Why Join Us?
  • Career Growth: Opportunity to lead strategic, high-visibility projects and work closely with senior leaders across global functions.
  • Wellbeing Support: Access to extensive employee assistance and wellbeing programs for you and your family.
  • Travel Discounts: Generous domestic and international travel discounts for you, your family, and friends.
  • Learning & Development: Career development and personal growth opportunities.
  • Love for Travel Benefit: Annual travel credit of $1850 after your first year to use on any core travel brands.
  • Volunteer Leave: Two days paid leave per year for volunteer opportunities.
  • Parental Leave: 12 weeks paid parental leave for eligible employees.