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Smooth Travel Experiences Manager
3 weeks ago
We are seeking an experienced Travel Operations Coordinator to join our team. As a key member of our operations team, you will play a crucial role in ensuring the smooth delivery of travel experiences for our clients.
Key Responsibilities:- Manage visa applications with precision and confidentiality.
- Prepare, review and send out travel documentation for groups and independent travellers.
- Confirm and finalise bookings, ensuring every detail is accurate.
- Deliver outstanding service when responding to customer queries and feedback.
- Coordinate with travel agents, suppliers and internal teams to ensure seamless operations.
- Support with pre- and post-travel arrangements, last-minute changes and incident management.
- Minimum 3 years' experience in the travel industry.
- Excellent written and verbal communication skills.
- Sharp attention to detail and strong time management.
- A team player who can multitask in a fast-paced environment.
- A customer-first mindset with a proactive attitude.
- Competitive salary range: $65K - $70K + Incentives.
- Flexible hybrid arrangement.
- Exclusive travel industry discounts.
- Career growth opportunities with a respected travel brand.
- Supportive team culture where your contribution is valued.
- Security and stability in a full-time, permanent role.
