Product Information Specialist
6 days ago
Hitachi Construction Machinery Australia (HCA) is a leading global brand providing innovative machinery solutions for the construction, mining, and forestry industries.
We are seeking a skilled Technical Report Writer to join our team, focusing on compiling detailed technical reports on re-manufactured components for internal and external customers.
You will work closely with our product support team to conduct failure investigations, create technical reports for warranty claims, and develop and update report templates to industry standards.
This role requires strong analytical and problem-solving skills, with excellent communication and interpersonal abilities.
Main Responsibilities- Compiling detailed technical reports on re-manufactured components
- Conducting failure investigations for Reman components
- Creating technical reports for warranty claims
- Developing and updating report templates to industry standards
- Maintaining records relating to component failure mode data
- Relevant mechanical trade qualifications (fitter or mechanic)
- 5+ years' experience as a fully qualified tradesperson working as a HD fitter, Diesel Mechanic, or Fitter Machinist (or similar)
- Excellent communication and intermediate to advanced computer skills, including MS Word & Excel
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Health Information Specialist
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Product Specialist
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Production Specialist Roles
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