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Retail Operations Manager
2 months ago
Position Overview:
The Retail Operations Manager will play a crucial role in the dynamic atmosphere of a high-traffic retail setting, sharing responsibility and accountability for the overall performance of the store. As the primary representative of the store, you will be expected to lead, motivate, and cultivate your team to achieve exceptional results.
Key Qualifications:
- Minimum of 2 years' experience as a Retail Operations Manager or 5 years' experience as an Assistant Manager in a fast-paced, high-volume retail environment.
- Proven leadership skills with a focus on training, mentoring, and developing team members.
- Strong customer service abilities, demonstrating effective customer retention strategies, sales techniques, and conflict resolution skills.
- Experience in Stock Management and Control, particularly in handling a significant volume of inventory and bulky items.
- Knowledge of Visual Merchandising, including adherence to VM Guidelines and standards.
- Exceptional written and verbal communication skills.
- Ability to prioritize and manage multiple tasks and expectations effectively.
- Willingness to work flexible hours, including weekends and evenings, as required by business needs.
- A genuine passion for the retail sector, customer service, and culinary arts.
Employee Benefits:
- Competitive salary with attractive employee discounts.
- Opportunity to work with a well-established national retailer with a dedicated customer base.
- Be part of a globally expanding organization.
- Collaborate with a team of skilled, enthusiastic, and enjoyable colleagues.
- A supportive environment focused on your career development through continuous training and access to essential resources for success.
- Potential for career advancement with rapid growth across our network.
This is an excellent opportunity to leverage your retail management expertise within a rapidly growing, innovative brand.
