Sales and Customer Experience Manager

1 week ago


Melbourne, Victoria, Australia allkinds Full time

We are seeking a dynamic Sales and Customer Experience Manager who can drive business growth by creating exceptional customer experiences in our stores. As a key member of the team, you will be responsible for leading sales teams to meet performance targets while fostering a positive work environment that encourages engagement and innovation.

About the Role
  • Develop and implement strategies to drive sales growth and increase customer loyalty
  • Lead and manage a high-performing sales team to achieve sales targets and KPIs
  • Cultivate a positive and inclusive store culture that promotes teamwork and collaboration
  • Analyse sales data to identify trends and opportunities for growth
  • Collaborate with State Leadership to develop and implement effective retail strategies

With a passion for sales and customer experience, you will thrive in this role if you have:

  • A minimum of 1 year of experience in a senior sales or management role in retail
  • Demonstrated commercial acumen and ability to exceed sales targets
  • Strong leadership and communication skills
  • Ability to adapt to changing market trends and consumer behaviour

$60,000 - $80,000 per annum, depending on experience

About Allkinds

Allkinds is a world of self-care and self-expression for kids and teens. We offer a range of gentle but effective daily essentials, from skincare and suncare to body and hair care. Our goal is to create a more confident and inclusive world for kids to grow up in.

We are part of Brandbank Group, a collection of carefully curated brands that deliver rich connections to our customers. With a focus on customer experience and employee engagement, we strive to be a leader in the retail industry.



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