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Field Service Professional NSW North
2 weeks ago
We are seeking a dedicated Field Service Engineer to join our NSW Service Team in Coffs Harbour or Newcastle.
This role involves being physically active, on the road, and managing your own area of responsibility. As a Field Service Engineer, you will be responsible for conducting Preventative and Reactive Maintenance for equipment at customer sites, creating and maintaining strong customer relationships, and supporting other Field Service Engineers as needed.
- Supporting installations of capital equipment;
- Troubleshooting equipment issues to ensure they are fully functional, enabling customers to continue operations;
- Liaising with the Service Co-ordination team before attending customer sites to prepare for resolving issues;
- Completing Service Documentation via a mobile device.
The ideal candidate will have:
- Restricted or full Electrical licence (Mandatory)
- Mechanical aptitude;
- A valid Driver's Licence;
- Previous experience as a Field Service Engineer or Technician, preferably in MedTech;
- A proven record of going above and beyond;
- Excellent interpersonal and customer service skills;
- The ability to work under pressure and within a team.
We value employee flexibility and foster a learning culture that supports personal growth and creativity. Our passionate team embodies our brand promise, 'Passion for Life.'
Job Description:This is an exciting opportunity to be part of our transformation journey, continuously innovating with customers to address healthcare challenges.
Required Skills and Qualifications:- Electrical licence;
- Mechanical aptitude;
- Driver's Licence;
- Field Service Engineer or Technician experience;
- Excellent communication and customer service skills;
- Ability to work under pressure and in a team.
We offer a dynamic work environment, flexible working arrangements, and opportunities for professional development and growth.
Others:This role requires frequent travel and physical activity. If you are a motivated and enthusiastic individual who thrives in a fast-paced environment, we encourage you to apply.