Quality Assurance Expert

6 days ago

Sydney, New South Wales, Australia Lightspeed Full time
About the Role

We are seeking an experienced Senior Quality Specialist to join our Hospitality team in Sydney.

Job Description:

This is a challenging opportunity for a Senior Quality Specialist who will play a key role in building and solidifying our product testing, acceptance testing, and test case design strategies.

  • Collaborate with cross-functional teams, including Software Engineers, Product Managers, Quality Test Developers, and UX Designers;
  • Assist with ongoing documentation of test cases and supporting reference material;
  • Develop test scenarios from requirements and User Stories;
  • Perform exploratory, sanity, and regression testing;
  • Understand and adapt tests to address networking hardware in consumer and commercial environments;
  • Become an expert on hardware such as payment devices, printers, scanners, and other POS-related software/products developed by Lightspeed Commerce;
  • Identify issues via various troubleshooting techniques and monitoring tools;
  • Clearly explain software defects through a defect tracking system and interaction with software engineers;
  • Identify and prioritize business workflows for automation, develop, and maintain automated test scripts;
  • Collaborate with the QA team to develop and implement best practices for test automation and continuous integration;
  • Proactively suggest improvements to agile QA processes across the entire application;
  • Mentor and provide guidance to junior QA team members, fostering their growth and development;
  • Share knowledge and expertise with the QA team, promoting a collaborative and learning-oriented environment;
  • Provide critical external and internal feedback to software engineers, UX designers, and Product Managers to improve new features and capabilities within the product.

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