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Adelaide, South Australia Frontline Recruitment Full time{"title": "Retail Operations Manager", "description": "As the Retail Operations Manager, you will oversee the day-to-day operations of our retail space, ensuring a seamless shopping experience for our customers. Your leadership will play a crucial role in enhancing our pharmacy\u2019s reputation as a trusted healthcare provider and retail destination. This...
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Retail Operations Manager
2 months ago
We are seeking a highly motivated and experienced Retail Operations Manager to join our team at Savers Australia. As a key member of our leadership team, you will be responsible for leading our Retail Operations Team and ensuring our customers and donors receive exceptional customer service.
Key Responsibilities- Oversee the day-to-day functions of the sales floor in a big box environment
- Provide leadership and supervision to a team of up to 12 team members
- Proactively identify opportunities to enhance efficiencies and apply creative thinking to increase store sales and profits
- Lead by example and role-model outstanding customer service by meeting and engaging with our wonderful customers and donors
- Welcome and train new team members into our business, supporting them to succeed and grow in their roles
To be successful in this role, you will have a mix of the following:
- Availability for full-time hours on a flexible rotating roster
- Experience in a fast-paced environment, such as retail, production, warehousing, or hospitality
- Strong communication and coaching skills to empower and inspire your team to achieve their goals
- Impact-driven, with a passion for making a difference in your team and community
- Customer-focused, with a passion for providing an exceptional experience at every interaction
- Eager to learn and adapt to new situations
- Committed to doing the right thing and standing up for what's right
- Able to celebrate and recognize the unique contributions of our diverse team members
Savers Australia is a global reuse champion, dedicated to championing reuse and reducing waste. We are a dynamic and fun company that makes a real impact every day. Our team is passionate about providing exceptional customer service and creating a positive experience for our customers and donors.
We offer a range of benefits, including training and career development opportunities, quarterly bonuses, and discounts across a range of retailers. If you are looking for a fulfilling place to work with opportunities to grow and make a difference, we want to meet you.