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Client Services Coordinator

2 months ago


Brisbane, Queensland, Australia ROC Consulting Full time
About the Role

We are seeking a highly skilled and experienced Client Services Coordinator to join our team at ROC Consulting in the Northern Suburbs.

Key Responsibilities
  • Provide administrative support to the accounting team, ensuring seamless day-to-day operations.
  • Develop and maintain strong client relationships, fostering a culture of exceptional customer service.
  • Onboard new clients, ensuring a smooth transition and excellent first impression.
  • Manage workflow and deadlines, prioritizing tasks to meet business objectives.
  • Implement new systems and processes, driving efficiency and productivity.
  • Manage databases, maintaining accurate and up-to-date records.
  • Perform other administrative duties as required, supporting the team's success.
Requirements
  • 3+ years of experience in Australian Public Practice, with a strong understanding of public practice administration.
  • Experience with XPM and Xero, with a willingness to learn and adapt.
  • Exceptional communication and presentation skills, with the ability to build strong relationships.
  • Ability to work collaboratively as part of a team, supporting colleagues and driving business success.
What We Offer

A competitive salary package, reflecting your skills and experience, and a dynamic work environment that promotes work-life balance.