Customer Service Representative
1 week ago
About this role:
We are seeking a friendly and efficient individual to join our team as a Gaming Attendant. In this role, you will provide excellent guest service across our venue, taking customer food and beverage orders, gaming enquiries, and payouts.
Key responsibilities:
- Deliver exceptional customer experiences in a fast-paced environment
- Provide accurate information on gaming products and services
- Process transactions efficiently and maintain accurate records
- Contribute to maintaining a clean and welcoming atmosphere for guests
What we offer:
- A flexible roster that includes nights, weekends, and public holidays
- Federal Group discounts on hospitality and tourism properties, as well as external partners
Essential skills and qualifications:
- Demonstrated cash handling experience
- Knowledge of gaming machine regulations, compliance, operations, and procedures
- An understanding of food & beverage products and services
- A professional attitude with the ability to work autonomously
About us:
Vantage Group operates across Tasmania through community-based hotels, employing over 400 people state-wide. Our vision is to be the first choice in community pubs.
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