Director of Client Success
7 days ago
Job Description:
">This is a newly created leadership role responsible for the success and growth of client accounts.
">Key Responsibilities:
">- ">
- Leadership and Team Management: Supporting team leaders in managing client portfolios and internal functions to deliver high-quality work and optimal resource allocation.">
- Strategic Vision: Working with senior clients and internal teams to develop clear strategic directions, including social transformation strategies, new business proposals, and audit/campaign strategies.">
- Client Relationships: Managing senior client relationships, especially with CMO and C-suite executives, ensuring transparent communication and feedback.">
- Account Growth: Developing client growth roadmaps to maintain health, minimize risks, and pursue opportunities, with specific growth targets.">
- Resource Allocation: Engaging in hiring, writing job descriptions, and interviewing candidates as needed.">
- Campaign Delivery: Overseeing high-quality campaign delivery, aligning creative assets with client plans, meeting performance targets, and optimizing streams.">
The role requires regular travel to Melbourne and potentially to Singapore and Tokyo (1-2 times per year). You will manage key personnel and support a dual role that combines client services expertise with overseeing social media execution quality. This is an exciting opportunity to work with major Australian brands.
">About the Role:
">This is a great opportunity for a highly skilled and experienced professional to join our team and make a real impact on our clients' businesses.
">What We Offer:
">A competitive salary package, excellent benefits, and the opportunity to work with a dynamic and growing organization.
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