Sunshine Coast Customer Service and Operations Manager

2 weeks ago


Alexandra Headland, Queensland, Australia Kennards Self Storage Full time
About the Role

We are seeking a highly skilled and motivated Customer Service and Operations Manager to join our team on the Sunshine Coast. In this role, you will be responsible for supporting our broader QLD team, ensuring our centres have appropriate coverage, and providing exceptional customer service and sales support.

Key Responsibilities:

  • Provide day-to-day operations support to our Centre Managers and Assistant Managers.
  • Ensure seamless customer service and sales support across our facilities.
  • Travel around the Sunshine Coast and Brisbane, meeting and connecting with new people, and creating an enjoyable experience for our customers and team.

About Us:

Kennards Self Storage is a privately owned Australian family business with over 50 years of experience in the industry. We pride ourselves on our company culture, which is built on the values of Freedom, Empowerment, and Encouragement. Our teams are at the core of our business, and we empower them to make decisions and drive results.

Your Benefits:

  • An attractive and rewarding salary, with a built-in travel allowance.
  • Ongoing training and personal development programs to help you grow and succeed in your role.
  • The opportunity to work with a dynamic and supportive team, where you can contribute your skills and expertise to drive business results.
  • A unique company culture that values collaboration, empowerment, and continuous improvement.

What You'll Need:

To be successful in this role, you'll need excellent communication and interpersonal skills, as well as a proven track record of delivering exceptional customer service and sales results. You'll also need to be flexible, adaptable, and able to work effectively in a fast-paced environment.

Estimated Salary: $80,000 - $100,000 per annum (dependent on experience), plus superannuation and other benefits.


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