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Office Support Specialist

1 week ago

Sydney, New South Wales, Australia Hammond Care Full time

The Office Support Specialist will provide vital administrative support to our frontline care staff, ensuring seamless operations and exceptional service delivery. Your expertise in administration and customer service will enable you to provide high-quality support to our clients and their families. This is an exciting opportunity to join our dynamic team and make a real difference in the lives of our clients.

About the Role
  • Manage administrative tasks related to care workers, including timesheet management, equipment ordering, and staff/client changes.
  • Provide prompt and effective administrative support to ensure smooth day-to-day operations.
  • Collaborate with Care Managers to facilitate accurate payroll processing, client documentation, and staff working validations.

Key Responsibilities:

  • Ensuring timely completion of administrative tasks.
  • Maintaining accurate records and documentation.
  • Providing excellent customer service to internal and external stakeholders.
Requirements
  • A background or experience in Administration with demonstrated expertise in customer service.
  • Demonstrated ability to work independently and as part of a team.
  • Excellent communication and problem-solving skills.
  • Ability to adapt to changing priorities and deadlines.