Executive Customer Value Manager

3 weeks ago

Sydney, New South Wales, Australia Dynatrace Full time

Job Overview

We aim to revolutionize the post-sales customer journey at Dynatrace. As a Strategic Customer Success Manager, you will play a pivotal role in ensuring our largest customers realize the value of their investment.

Your focus will be on renewals and account growth, navigating complex enterprise organizations and collaborating with our Champions and account teams to achieve on-time renewals.

  • Develop strong relationships with clients and empower various departments to harness the full potential of Dynatrace through education, enablement, and internal discovery.
  • Be the champion of deployment success by identifying relevant stakeholders and engaging them on the value proposition.
  • Promote ongoing contract renewals by visiting client locations regularly and ensuring client satisfaction.

Responsibilities:

  • Leverage your expertise to increase adoption and utilization of Dynatrace capabilities, driving business outcomes for clients.
  • Identify opportunities for upselling and cross-selling related services and discovering additional use cases from assigned clients.
  • Collaborate with partners and internal consulting functions to drive timely results, handling escalations and coordinating across functional areas of Dynatrace.

Qualifications

  • 7+ years of experience managing complex SaaS customers, developing strong relationships, and driving outcomes.
  • Excellent communication skills, ability to work with execs, procurement, and business owners.
  • Highly motivated, energetic, and committed to delivering results in a fast-paced environment.
  • Sales methodology certification desirable, with a solid understanding of IT operations processes and cloud concepts.

Estimated Salary Range: $120,000 - $180,000 per annum

About Dynatrace

Dynatrace is a leading provider of digital performance management solutions. We strive to empower businesses to deliver exceptional customer experiences and drive innovation through our cutting-edge technology.

  • Customer Value Growth Strategist

    3 weeks ago

    Sydney, New South Wales, Australia Spacetalk Full time

    About SpacetalkWe are a leading Australian technology company dedicated to creating innovative connected wearables, mobile devices, and software for families and seniors.Our products empower people to stay connected, safe, and engaged, regardless of age or stage in life. With a global presence and expanding product line, we continue to scale our...

  • Customer Value Optimization Lead

    4 weeks ago

    Sydney, New South Wales, Australia Spacetalk Full time

    At Spacetalk, we're committed to delivering innovative and life-enhancing connected wearables, mobile devices, and software for families and seniors.About the RoleWe're seeking a seasoned Customer Value Optimization Lead to play a pivotal role in maximising the value of our existing customer base through targeted engagement, retention, and loyalty...

  • Customer Value Manager

    1 month ago

    Sydney, New South Wales, Australia Dental Corporation Full time

    About the RoleWe are seeking a skilled Customer Value Specialist to join our team at Bupa. As a customer-focused professional, you will be responsible for delivering exceptional customer experiences and promoting our health and wellbeing products and services.Key ResponsibilitiesProvide personalized recommendations to customers on the most suitable health...

  • Executive Support Professional

    2 weeks ago

    Sydney, New South Wales, Australia Executive Full time

    About the RoleThe Executive Support Professional will be the key support for the CEO and the Executive Leadership team, ensuring all administrative requirements are delivered to enable the agency to be as productive and efficient as possible. The role is a critical part of agency culture and acts as an ambassador for GroupM.Key Responsibilities:Seamless...

  • Executive Assistant Director

    1 week ago

    Sydney, New South Wales, Australia Executive Full time

    Company OverviewWe are Wavemaker, a leading media agency that believes in positively provoking growth for our clients, people, and partners. With over 250 professionals across six offices in Australia and New Zealand, we strive to shape decisions and experiences through media, content, and technology.As part of GroupM and WPP, the largest media buying...

  • Assistant Store Manager Opportunity

    3 weeks ago

    Sydney, New South Wales, Australia Assistant Store Manager Full time

    Our purpose of creating the fabric of a better life for our People and Planet is at the heart of everything we do. We believe that everyone should have equal access to opportunities – including education, healthcare and employment.We are seeking an experienced Assistant Store Manager to join our team at Bras N Things Bondi Junction Store. As a key member...

  • Chief Executive Director

    4 weeks ago

    Sydney, New South Wales, Australia Hays | Executive Full time

    Company Overview: Our client is an end-to-end international commercial water specialist operating in various areas of the water industry, including water engineering, EPC solutions, equipment supply for water applications, chemical fabrication and distribution, and service contracts.Salary: The estimated annual salary range for this role is AU$250,000 -...

  • Sydney Construction Materials Sales Executive

    3 weeks ago

    Sydney, New South Wales, Australia Arete Executive Full time

    About the OpportunityWe are seeking a results-driven Sales Executive to manage a high-value portfolio within key market segments in metropolitan Sydney. This role is ideal for a proactive individual ready to expand an established account base and drive business development in a competitive market.Key ResponsibilitiesDeliver on revenue goals by managing...

  • Empowering Assistant Store Manager

    3 weeks ago

    Sydney, New South Wales, Australia Assistant Store Manager Full time

    About UsAt Hanes Brands Australasia, we pride ourselves on a supportive and inclusive culture, as well as our commitment to creating good impact on our community & planet.We believe that everyone should have equal access to opportunities – including education, healthcare and employment. We're looking for a driven and enthusiastic Assistant Store Manager to...

  • High-Value Project Manager

    2 weeks ago

    Sydney, New South Wales, Australia Frontline Construction Australia Full time

    About the RoleWe are seeking a skilled Senior Contracts Administrator to join our Sydney-based team and lead the management of a high-value commercial project worth approximately $40 million.This is a fantastic opportunity for an experienced professional to take on a key role in delivering complex, high-value projects across Australia.The successful...

  • Executive Consultant Leader

    3 weeks ago

    Sydney, New South Wales, Australia BTI Executive Search Full time

    Consultant RoleAbout Us: BTI Executive Search is a leading provider of recruitment services, connecting top talent with esteemed organizations.Salary: $120,000 - $150,000 per annum, depending on experience and qualifications.Job Description: As an experienced consultant, you will work closely with clients to understand their business needs and identify...

  • Executive Portfolio Manager

    4 weeks ago

    Sydney, New South Wales, Australia BTI Executive Search Full time

    About the Role:As an Executive Portfolio Manager - Strategic Risk, you will be responsible for overseeing and managing our client's credit portfolio. This role requires strong analytical skills and experience in credit risk management.About Us:BTI Executive Search is a leading executive search firm that specializes in finding top talent for our clients. We...

  • Partnership Manager

    4 weeks ago

    Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    Job SummaryThis exciting opportunity exists for a highly skilled and experienced Partnership Manager to join the CommBank Yello team. As a key member of the Yello Crew Partnerships squad, you will be responsible for driving merchant revenue growth and merchant success in the CommBank Yello performance marketing channel. You will work closely with the...

  • Senior Sales Manager

    3 weeks ago

    Sydney, New South Wales, Australia Arete Executive Full time

    Role OverviewWe are seeking a highly motivated and experienced Senior Sales Manager to join our team at Arete Executive. In this role, you will be responsible for managing a high-value portfolio of customers in the construction materials industry.

  • Executive Consultant

    3 weeks ago

    Sydney, New South Wales, Australia BTI Executive Search Full time

    **About BTI Executive Search**We are a leading executive search firm, dedicated to providing exceptional recruitment solutions for top-tier clients.The successful candidate will have the opportunity to work with a diverse range of clients across various industries, utilizing their expertise to identify and attract high-calibre talent.We offer a competitive...

  • Executive Project Director

    2 weeks ago

    Sydney, New South Wales, Australia Six Degrees Executive Full time

    Company OverviewThe company specialises in delivering workplace design and commercial office fitouts with a strong focus on strategy. This privately owned business has over 25 years of experience in the Australian market, employing around 50 staff across NSW and VIC.Job DescriptionWe are seeking an experienced Executive Project Director to oversee the...

  • Commercial Value Chain Manager

    3 weeks ago

    Sydney, New South Wales, Australia Woolworths Full time

    Unlock End-to-End Value Creation OpportunitiesWe are seeking an experienced Retail Commercial Manager to drive strategic growth across our Red Meat category.This pivotal role is responsible for managing key relationships, collaborating with internal and external stakeholders, and combining commercial knowledge with data-driven insights to inform...

  • Lead Portfolio Strategist

    3 weeks ago

    Sydney, New South Wales, Australia BTI Executive Search Full time

    At BTI Executive Search, we are seeking a seasoned professional to join our team as a Lead Portfolio Strategist. This exciting opportunity involves working closely with clients to develop and implement effective portfolio management strategies.We offer a highly competitive salary of $140,000 per annum, reflecting the expertise and skills required for this...

  • Insurance Customer Value Specialist

    3 weeks ago

    Sydney, New South Wales, Australia BizCover Full time

    About UsBizCover is a dynamic InsurTech company in the SME business insurance market, dedicated to simplifying the insurance process for small businesses.Role OverviewWe are seeking an engaging and customer-focused individual to join our team as a Customer Value Consultant.Key ResponsibilitiesYou will have the opportunity to make a real impact by delivering...

  • Senior Executive Consultant

    3 weeks ago

    Sydney, New South Wales, Australia BTI Executive Search Full time

    Job Title: Senior Executive ConsultantWe are seeking an experienced Senior Executive Consultant to join our team at BTI Executive Search.About the Role:The successful candidate will be responsible for providing strategic consulting services to clients, with a focus on consulting and talent acquisition.Key Responsibilities:Develop and implement consulting...