
Clothing Service Coordinator
1 week ago
Job Overview
The primary objective of this role is to oversee the coordination of clothing alteration and embellishment services. This encompasses a range of activities, including embroidery, heat seal, screen printing, and garment alterations.
Key Responsibilities:
- Maintain pricing and embellishment master files
- Manage the digital asset library for logos and branding
- Liaise with vendors to ensure timely and high-quality service delivery
- Monitor stock levels and forecast production needs
- Support warehouse finishing operations when needed
- Respond to customer queries and provide expert advice
- Collaborate with internal teams to support sales and margin goals
- Recommend improvements to enhance the customer experience
Requirements:
- 5 + years of experience in customer service, internal sales, or production coordination
- Strong computer literacy, ideally with Microsoft Dynamics or similar ERP systems
- Excellent communication, problem-solving, and influencing skills
- A proactive, solutions-focused mindset with commercial acumen
Benefits:
- Team member discount card to use at various retailers
- A range of diversity and well-being initiatives
- Be part of a supportive, high-performing team
- Ongoing training and development
- Opportunity to work with leading brands
- Make a real difference in a role that values your input and initiative
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