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Customer Experience Director

2 weeks ago

Sydney, New South Wales, Australia Officeworks Ltd Full time
Job Description

We are seeking a highly skilled Retail Department Leader to join our team at Officeworks Ltd. The successful candidate will be responsible for leading a retail department, with a focus on delivering exceptional customer experiences and driving sales growth.

Main Responsibilities:
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Lead and coach a team of sales associates to achieve sales targets and KPIs
  • Maintain accurate inventory levels and optimize stock management processes
  • Foster a positive and inclusive store culture that promotes collaboration and teamwork

Officeworks is an equal opportunity employer committed to creating an inclusive environment for all employees.