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Restaurant Operations Manager

2 months ago

Wattle Grove, Western Australia Chicken Treat Full time
About Chicken Treat

Chicken Treat is a renowned Australian brand with a rich history dating back to 1976. Our company has expanded to over 50 restaurants across Western Australia and Queensland, driven by our passion for delivering exceptional customer experiences.

Job Overview

We are seeking an experienced Restaurant Operations Manager to lead our team in achieving high standards of service quality, customer satisfaction, and restaurant profitability. This role will involve overseeing all aspects of restaurant management, including sales, food cost, labor spend, and other controllable expenses.

Key Responsibilities
  • Lead teams to deliver exceptional customer experiences through every interaction.
  • Provide clear direction, coaching, and support to prepare and serve delicious food.
  • Oversight of restaurant operations, including menu planning, inventory management, and supply chain logistics.
  • Analyzing performance metrics to optimize profit, drive costs down, and improve the customer experience.
Requirements
  • Demonstrated management experience in the hospitality industry.
  • Strong commercial acumen, with the ability to translate direction into action.
  • Proven leadership skills, with a track record of inspiring and supporting teams to achieve excellence.
  • Commitment to continuous improvement and championing the customer experience.
Compensation Package

The estimated annual salary for this position is approximately $60,000 - $80,000 AUD, depending on experience and qualifications. A comprehensive benefits package will also be offered, including opportunities for career growth and professional development within the Craveable Brands family.