Tunnel Operations Management Specialist

3 days ago


North Sydney Council, Australia Ventia Full time

We are seeking a skilled Tunnel Operations Management Specialist to join our team in North Sydney. As a key member of our operations team, you will play a vital role in ensuring the safe and efficient flow of traffic through the Sydney Harbour Tunnel.

About the Role

The Tunnel Operations Management Specialist will support the Operations Manager in delivering training, mentoring, and roster management for the Tunnel Control Room Operators. You will be responsible for monitoring and controlling the operation of the Sydney Harbour Tunnel using defined procedures and electronic systems.

Key Responsibilities

  • Monitor and control the operation of the Sydney Harbour Tunnel
  • Detect and respond to incidents from control room systems and camera networks
  • Observe and initiate remedial action to traffic conditions as required
  • Log all incidents through various stages
  • Assist and train Traffic Control Room Operators and Incident Response crew
  • Create and manage rosters for the team, filling in shifts where needed
  • Assist with scheduling, procedures, and setup of planned traffic disruptions
  • Develop and manage training for Traffic Control Operators and Incident Response personnel
  • Identify opportunities for improvement in operational practices to enhance service delivery

About You

  • You have exceptional reporting and computer skills
  • You possess experience in a similar role, preferably in traffic control operations
  • You hold a Cert IV in Traffic Control Room Operations
  • You have a good knowledge of traffic control principles
  • You hold a NSW driver's license and white card
  • You have emergency response training and First Aid/CPR certification

About Ventia

Ventia is a leading infrastructure services company operating across Australia and New Zealand. We deliver essential services to local communities, working smart, safely, and sustainably. Our diverse and proud heritage enables us to harness the latest technologies and brightest minds.

Benefits and Remuneration

As a Tunnel Operations Management Specialist with Ventia, you can expect:

  • A competitive salary range of $120,000 - $150,000 per annum, depending on experience
  • Opportunities for career progression and professional growth
  • A comprehensive benefits package, including VenPerks discounts and employee assistance programs

Diversity and Inclusion

Ventia values diversity and promotes equal opportunities for individuals from all backgrounds. We strive to create a safe and positive work environment that celebrates cultural differences and fosters inclusion.



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