Healthcare Delivery Specialist

1 week ago


Perth, Western Australia beBeeCustomer Full time $60,000 - $80,000
Customer Support Expert Sought

We are on the lookout for a skilled Customer Support Expert to contribute to our forward-thinking team transforming healthcare delivery in Australia.

The Role:

  • Provide comprehensive support to customers with new and existing products and services
  • Proactively identify technical challenges and devise effective troubleshooting strategies
  • Seize opportunities to provide value-added services to our customers
  • Effectively manage multiple customer communication channels
  • Deliver an exceptional customer experience

About You:

  • A solutions-focused professional with strong outcomes-driven mindset, capable of teaching and adding value to customers
  • Excellent organisational skills and ability to multitask
  • A voracious learner, eager to learn, grow, and remain resilient in the face of setbacks

Essential Qualifications:

  • Experience in a Senior Customer Service role or equivalent
  • Technical helpdesk background is highly beneficial
  • Professional verbal and written communication skills

About Our Organisation:

  • We foster a diverse workforce and are committed to maintaining an inclusive culture
  • We empower patients to find and book healthcare practitioners at their convenience, while providing practices with tools to enhance patient experiences


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