Litigation Support Manager
5 days ago
We are seeking a highly skilled Client Services Manager to join our Litigation team. As a key member of the department, you will be responsible for assisting with client enquiries in various areas of litigation.
This role involves taking incoming calls and emails from clients, booking appointments, and managing diaries. You will also be required to qualify enquiries in line with our processes and procedures, report on client interactions, and provide general legal administrative support.
Our team comprises experienced lawyers, graduates, and paralegals who practice exclusively in this demanding area of law. We have developed a hard-won reputation for fighting hard for our clients and obtaining the best outcomes in our cases.
Company Overview- We are a reputable law firm with over 75 years of experience serving the local community.
- We have established ourselves as leaders in legal innovation and technology.
- Our teams are specialists in their area of law, ensuring expert advice and representation for our clients.
- We care about our staff and clients, providing exceptional service and support.
You will join a growing litigation department of 16, working closely with our clients and communicating effectively. We require a candidate with experience in client services or sales, eager to contribute to our team's success.
- Taking incoming calls and emails from clients.
- Booking appointments and managing diaries.
- Qualifying enquiries in line with our processes and procedures.
- Reporting on client interactions.
- Providing general legal administrative support.
- Liaising with clients and witnesses.
- Distribution and marketing assistance for the department.
- Exceptional organisational skills and time management.
- A passion to help people.
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