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Customer Service Manager
2 months ago
About Us
We are a passionate team at Super Retail Group, dedicated to delivering exceptional customer experiences across our brands. We're seeking a strong leader to join our management team and drive our success.
Key Responsibilities
- Lead a team of retail professionals to achieve sales and customer service targets
- Develop and implement visual merchandising strategies to enhance store presentation and customer engagement
- Model and coach exceptional customer service standards to ensure a positive customer experience
- Resolve customer complaints and queries in a professional and timely manner
- Ensure a safe working environment for customers and team members
What We Offer
- Inclusive culture with genuine career pathways
- Culture of innovation, recognition, and collaboration
- Commitment to diversity and inclusion
- Amazing discounts across Super Retail Group brands
- Access to training and development opportunities
