Team Leader

2 days ago

Adelaide, South Australia Davies Stewart Consulting Pty Ltd Full time
About the Role

Davies Stewart Consulting Pty Ltd is seeking a highly skilled and experienced Team Leader to join their Lifestyle and Community Participation department.

The successful candidate will be responsible for contributing to the effective operational delivery and management of the department, including participating in business development and expansion of new business opportunities.

Key Responsibilities
  • Facilitate the delivery of skills-based recreational and social activities with clients, overseeing a team of support workers to ensure client programs are delivered professionally and competently.
  • Contribute to the development of innovative and client-centered lifestyle and community programs and activities.
  • Ensure the highest level of customer service is provided in a proactive, effective, and efficient manner, with a client-centric approach.
  • Liaise, negotiate, and communicate effectively with clients, their families/carers, government agencies, other service providers, and with internal and external stakeholders to ensure successful member outcomes.
  • Generate comprehensive reports that outline client-specific needs to influence quality of care and NDIS funding outcomes.
  • Facilitate clients to actively participate in the planning, decision-making, and review processes related to their care and goals.
  • Provide a positive and engaging environment for employees and clients; create, maintain, and enhance productive working relationships within the team.
  • Monitor and manage site program budget and resource allocations.
  • Supervise and monitor the management of client information, ensuring data is collected, recorded, and archived accurately and in line with quality assurance expectations.
Requirements
  • Proof of the legal entitlement to work in Australia.
  • Valid certifications including First Aid, CPR, Manual Handling, Medication Administration, and NDIS Quality, Safety, and You Certificate.
  • Valid NDIS Worker Screening Check.
  • Valid Working with Children Check.
  • Safe Environments for Children and Young People if working with children under 18 years of age.
  • Compliance with employment screenings and clearances, including NDIS Worker Screening and DHS Disability Clearance.
  • Excellent time management skills.
  • Exceptional communication, interpersonal, and problem-solving skills.
How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your current resume via the application link.

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