Guest Service Liaison
4 weeks ago
At Travel + Leisure Co., we strive to put the world on vacation. Our team of dedicated professionals works together to provide exceptional guest experiences at over 270 vacation club resort locations worldwide. As a Guest Service Generalist, you will play a vital role in ensuring that our guests receive efficient and courteous service, making their stay a memorable one.
The Role
This is an exciting opportunity to join our dynamic team as a Guest Service Generalist. In this role, you will be responsible for completing daily Front Office, Housekeeping, Food & Beverage, and Maintenance functions. Your primary goal will be to ensure that all guests receive a warm welcome and feel at home during their stay.
Key Responsibilities
- Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner
- Perform front desk duties, including check-in and check-out, answering telephone and email inquiries, and handling cash transactions
- Assist with Housekeeping functions, such as cleaning and maintaining guest accommodations
- Support Food & Beverage functions, including preparing and serving food and beverages
- Contribute to Maintenance functions, such as maintaining guest accommodations and common areas
What We Offer
As a valued member of our team, you will enjoy a range of benefits, including discounted hotel stays, subsidized Private Health Insurance, and professional development funding. If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
We Are an Equal Opportunity Employer
We are committed to creating an inclusive environment where all associates feel valued and supported. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to the appropriate contact, including the title and location of the position for which you are applying.
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