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Beauty Specialist

1 week ago


Gold Coast, Queensland, Australia David Jones Ltd. Full time

About the Role

As a Counter Manager, you will utilise your expert beauty knowledge and customer service skills to create warm connections on the shop floor. This role is about uniting and inspiring your team to create memorable moments for our customers.

The ideal candidate is customer-obsessed, passionate about collaboration, and takes pride in being an ambassador of our iconic beauty houses. In this role, you will have the opportunity to be part of a dynamic team and grow your career with one of Australia's iconic luxury retail destinations.

Key Responsibilities

  • Share your passion for beauty with our clients and inspire them with product knowledge and recommendations.
  • Deliver exceptional, personalised service to achieve commercial objectives.
  • Work closely with the Sales Manager to empower our clients to look and feel their best.
  • Build an ever-growing base of return clientele through genuine and insightful interactions.
  • Empower your team to thrive, cultivating a service experience that inspires.
  • Manage a retail team effectively.
  • Have completed or are working towards a Diploma or Certificate in Beauty.
  • Work within a customer-centric environment.
  • Thrive in an environment where no two days are the same.
  • Exhibit an exceptional service mindset and adaptable communication skills.
  • Be flexible to work retail hours, including some late nights and weekends.