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Patient Care Coordinator
2 weeks ago
We're looking for a skilled and compassionate individual to join our team as a Receptionist/Dental Assistant. If you have prior experience in this field and a passion for delivering exceptional patient care, we'd love to hear from you.
About Us
Totally Smiles Indooroopilly is a leading dental practice committed to providing the highest quality treatments and patient-centered care in a supportive and dynamic environment.
Key Responsibilities
- Patient Care: Greet patients, prepare them for procedures, and ensure their comfort during treatment, prioritizing their needs and preferences.
- Administrative Support: Handle phone calls, emails, and inquiries, providing timely and accurate information about treatments and addressing patient concerns or complaints.
- Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification as needed, maintaining confidentiality and adhering to regulations.
- Records Management: Maintain accurate and up-to-date patient records, ensuring compliance with regulatory requirements and protocols.
- Patient Education: Provide patients with post-operative care instructions and educate them about oral hygiene and preventive care practices, promoting healthy habits and empowering them to take control of their oral health.
- Team Collaboration: Work collaboratively with dentists, hygienists, and other staff members to ensure a seamless workflow and deliver exceptional patient experiences.
- Compliance: Adhere to all safety and infection control protocols, maintaining a safe environment for both patients and staff.
Benefits
- A competitive hourly rate for your skills and experience
- A comprehensive training program to help you develop new skills and advance your career
- The opportunity to work with a talented and supportive team dedicated to delivering exceptional patient care
- An Employee Assistant Program to support your overall well-being and promote work-life balance
- Exclusive discounts and cashback offers through our partnership with Swag App
- Certification as a Great Place to Work, recognizing our commitment to creating a positive work environment
