Response and Support Coordinator
5 days ago
The Wilson Security team in Cairns is expanding, and we are seeking a skilled Security Officer to join our team. As a key member of our response and support team, you will play a vital role in providing exceptional customer service solutions and responding to emergency situations.
About the Role:- Location: Various locations across the Cairns region
- We offer a range of shifts, including weekdays and weekends, as well as 4 - 12 hour shifts
- Level 2
You will work closely with our Operations Team and Duty Managers to ensure the successful delivery of our integrated Security Solutions. You will need strong customer service skills, a proactive and problem-solving mindset, and the ability to work well in a team or autonomously.
Duties & Responsibilities:- Providing customer service solutions to visitors, contractors, and clients
- Monitoring CCTV and Access Control Systems proactively
- Conducting building patrols to identify and report security and safety risks
- Identifying and reporting hazards and building faults for rectification
- Supporting tenants and facilities
- Managing contractors and deliveries through dock management
- Responding to emergency situations
We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs.
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