
Senior Healthcare Manager
2 weeks ago
Job Opportunity
We are seeking a skilled and experienced Care Team Leader to join our team on a permanent, full-time basis. This role will involve supporting and mentoring a small team of direct care staff to provide quality care to clients in the Geraldton area.
Key Responsibilities:- Lead and manage employees to ensure best practice is followed and compliant with required policies and procedures.
- Manage and document employee performance issues.
- Lead and promote safe work culture to reduce safety incidents and loss time injury.
- Maintain inclusive and effective communication with the team to ensure employees are aware of pertinent information.
- Ensure new employees have been provided with adequate knowledge of their role and responsibilities.
- Manage and authorise weekly/fortnightly timesheets.
- Respond to employee and client queries to ensure consistent and effective outcomes for service delivery.
- Allocate suitable resources and implement support plans to ensure quality care is delivered.
- Document, report and action hazards and incidents to ensure safe work procedures are followed.
- Ensure the integrity of client documents and reports are correct, maintained and delivered.
- A strong background within the Aged Care Industry.
- Demonstrated experience in leading a team to achieve outcomes.
- Well-developed communication and interpersonal skills to develop effective relationships, promote services and resolve client/staff issues.
- Decision making and problem-solving skills to innovatively manage the provision of service delivery.
- A demonstrated empathetic and flexible approach to manage the sensitivities of client and employee issues.
- Time management and organisational skills to effectively plan and prioritise work tasks.
- Knowledge of service provision, allocation and compliance with contractual obligations.
- A Certificate III in Community Support Services is desirable or minimum two years industry experience and a willingness to obtain Cert 3.
- Under the Aged Care Act 1997, successful candidates will be required to provide a satisfactory National Police Clearance prior to commencement.
- Professional Development supported & Study Leave supported.
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