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Gaming Operations Manager

2 months ago


Brisbane, Queensland, Australia Woolworths Group Full time
About the Role

We are seeking a highly skilled and experienced Gaming Manager to lead our team at the Brook Hotel. As a Gaming Manager, you will be responsible for the day-to-day operations of the Gaming room, leading and developing a team to ensure an outstanding guest experience every time.

Key Responsibilities
  • Be responsible for the day-to-day operations of the Gaming room, ensuring a safe and enjoyable experience for all guests.
  • Lead and develop a team to achieve exceptional results, fostering a positive and inclusive culture.
  • Coordinate training for the team to ensure compliance and operational excellence, maintaining exceptional presentation standards of the Venue.
  • Implement and champion the Venue's Responsible Gambling Code, promoting a safe and responsible gaming environment.
Requirements
  • Proven experience in Gaming management within a Venue, with a strong understanding of gaming operations and regulations.
  • Ability to lead effective teams, build a positive culture, and drive results-oriented performance.
  • Operational experience to achieve financial and business targets, with a focus on customer satisfaction and loyalty.
  • Current RSA and RSG certifications, with a commitment to ongoing professional development.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development within the Woolworths Group. Our team is passionate about creating a safe, inclusive, and fun environment for our customers and colleagues alike.

As a Gaming Manager at the Brook Hotel, you will be part of a dynamic and supportive team, working together to deliver exceptional results and create lasting memories for our guests.