Business Analysis Expert

7 days ago


Port Melbourne, Australia Latitude Financial Services Full time
Join our team at Latitude Financial Services as a Business Analysis Expert

We are seeking an experienced Business Analysis Expert to drive our continued growth and success in the financial services industry.

As a key member of our Digital squad, you will work closely with cross-functional teams to develop and implement strategic initiatives that enhance customer experience, efficiency, and productivity. Your expertise will be instrumental in shaping business processes, systems, and requirements that meet our high standards.

We offer a competitive salary package, including an estimated $120,000 - $180,000 per annum (base salary) + benefits.

About the role:

  • Collaborate with Product and Development teams to prioritise and manage requirements.
  • Facilitate workshops with stakeholders to elicit, analyse, and validate business processes and requirements.
  • Work closely with CX and UX to ensure solutions deliver best-in-class customer experiences.
  • Maintain requirement repositories and create user stories and acceptance criteria.
  • Presentation skills using visualisation techniques.
  • Provide support to Product and Tech during discovery stages.
  • Act as a liaison between technical and business teams.

Requirements:

  • Experience in complex business domains, preferably fintech or fast-growing fin services.
  • Understanding of Waterfall and Agile delivery methodologies.
  • Excellent communication and stakeholder management skills.
  • Strong written, verbal, and presentation skills.
  • Mental agility and a growth mindset.
  • Experience with Confluence and JIRA.

Desirable qualifications:

  • 1-2 years Business Analysis experience.
  • Credit Card and Loan Origination expertise.
  • Financial Services or FinTech industry experience preferred.

We pride ourselves on being a flexible and supportive workplace. We offer flexible work arrangements, hybrid set-up, 3 days paid volunteer leave annually, and other benefits that support your personal and professional growth.

About us:

Latitude Financial Services is a leading provider of digital payments, cards, loans, and more. We strive to make a positive impact on people's lives by delivering innovative financial solutions that empower them to shop and live better.


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