Network Development Engineer, GCNA
3 weeks ago
About the Role
Amazon Corporate Services Pty Ltd is seeking an experienced Network Development Engineer to join our team. As a Network Development Engineer, you will be responsible for driving the operations of one of the world's largest and complex networks.
Key Responsibilities
- Provide critical on-shift network operations support to Amazon.com customers to diagnose and respond to large-scale events.
- Support and maintain our next generation networks.
- Deliver simple, sustainable, and repeatable solutions and processes.
- Partner with our broader Technical Operations organization to reduce operational burden.
- Work closely with our broader Network Engineering & Deployment teams to ensure operational readiness for new deployments.
- Drive standards across the network and ensure that we are fully compliant to those standards and policies.
- Participate and drive impact mitigation during large-scale events utilizing an established Event Management process.
- Drive event deep dives for large-scale events, deliver high-quality documentation for the events, and drive corrective actions to completion.
- Improve our detection mechanisms by designing and implementing new alerts.
- Identify and troubleshoot recurring platform issues for full resolution.
- Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
- Troubleshoot interconnectivity issues, including troubleshooting of network device configuration and low-level application interaction.
- Identify and drive opportunities to repeatable tasks through creation and maintenance of scripts and tools.
- Effectively contribute towards hiring and developing others in the team.
Requirements
- 2+ years of experience in a large-scale network operations environment.
- Excellent IP fundamentals and extensive experience in the application and troubleshooting of IP.
- In-depth knowledge of and experience with major platforms; specifically Juniper: MX/EX platforms including all compatible supervisory and line cards for these platforms.
- Experience with one or more of the following and concepts: flow control, UDP, HSRP/VRRP/GLBP, DNS, ARP, HTTP, SSL, STP, Trunking, & Port Channeling, IPsec, and TLS.
- Flexibility to support follow-the-sun shifts and on-calls (including weekends/Public holidays).
Preferred Qualifications
- Experience in large-scale network implementations and support.
- Experience in working on a Linux/Unix environment.
- Scripting in Python or Shell.
- Experience in dealing with customers during problem resolution.
- Experience with IT best practice frameworks (ITIL, COBIT) and Operational Excellence concepts or methodologies is a plus.
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