Service Manager

22 hours ago


Nowra, New South Wales, Australia Uniting Full time
About Us

Uniting NSW.ACT is a leading human services organisation contributing to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability.

Role Overview

We are seeking an experienced Service Manager - Operational Leader to join our team in Nowra. The successful candidate will be responsible for leading and coordinating service strategies in functional areas, effectively managing client services, facilitating team development, and driving improvement in performance.

Key Responsibilities
  • Lead Client Services: Manage client services that uphold unique needs, responding to changing circumstances in a dynamic environment.
  • Foster Team Development: Drive improvement in performance, promoting the continued viability and growth of the service through effective team facilitation.
  • Sector and Community Awareness: Stay informed about sector changes and community needs, incorporating this knowledge into the business plan for the service.
  • Continuous Improvement: Work towards excellence, ensuring the service meets Aged Care Accreditation Standards.
Requirements
  • Experience: Ideally, 2+ years in aged or community care; alternatively, extensive experience in Social Services, Management, or Human Services, with a similar role.
  • Networking and Partnerships: Develop partnerships with external organisations, leveraging networks to drive collaboration.
  • Financial Acumen: Deliver operational strategies, demonstrating solid financial management skills.
  • Team Leadership: Confidently navigate teams through ambiguity and change, fostering a supportive environment.
  • Work Health and Safety: Ensure a safe working environment, adhering to risk management practices.
  • AN-NACC and AHPRA Registration: Possess extensive knowledge of AN-NACC and hold a current registration with AHPRA.
What We Offer
  • Rewarding Career: Join a purpose-driven organisation, shaping lives and communities.
  • Salary Packaging: Enjoy up to $18,550 NFP salary packaging benefits.
  • U Rewards Program: Access exclusive discounts and perks through our U rewards program.
  • Fitness Passport: Live your best life with access to Fitness Passport.
  • Inclusive Work Environment: Thrive in a supportive, inclusive, and collaborative workplace.
  • Career Growth Opportunities: Pursue professional development within a growth-oriented organisation.
  • Purchase of Additional Leave: Enhance work-life balance through additional leave arrangements.
About You

We welcome applications from individuals who share our values: compassionate, respectful, imaginative, and bold. As an employee of Uniting, you'll contribute to creating a culture that's safe, inclusive, and person-centred. Please note that employment with Uniting requires a National Police Check and Reference Checks.



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