Practice and Quality Manager

3 days ago


Rockhampton, Queensland, Australia beBeeLeader Full time $100,000
Job Title:

A Key Leadership Role to Enhance Service Delivery

Key Responsibilities:
  • We are seeking a highly skilled professional to lead the delivery of our services, providing direction for strong service delivery with regard to program development, enhancing case management practice, and ensuring practice aligns with contracts, accreditation, and continuous improvement.
  • The successful candidate will build and maintain close liaison with stakeholders to sustain effective working relationships and work with staff to gain a sound understanding of young people's needs based on trauma, grief, and loss, attachment, and child development.
  • This role contributes to the improvement of interventions in response to young people's needs, ensuring practice stems from a therapeutic framework, and assists with developing a positive team environment to ensure excellent communication between team members.
  • The leader will advise and guide program staff on practice and compliance issues and possess the skills to identify and embed solutions.
Requirements:
  • A Diploma in Social Services or Child Protection is required, along with knowledge of and experience with Quality Assurance systems.
  • Experience advising, coaching, and mentoring staff on practice and compliance issues is essential.
About the Opportunity:

We offer a diverse career path, enabling staff mobility and growth, and a supportive management team.

What You'll Bring:
  • A passion for making a difference in the lives of Central Queenslanders.
  • Proven ability to build relationships with various stakeholders.
  • Effective time management and organisational skills.
  • Strong communication skills to influence across a diverse range of people.
Benefits:
  • An attractive salary package.
  • The opportunity to work in an organisation committed to social change.
  • TOIL for full-time employees.
  • Professional development and study support.
  • Access to health and wellness programs.


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