Retail Experience Leader

4 days ago

Mandurah, Western Australia beBeeManager Full time $60,000 - $90,000
Job Overview

Bold, innovative and just a tad naughtier than you would expect, we are seeking a captivating leader to join our team.

We inspire, create curiosity, and empower women through their beauty and confidence as a luxury lifestyle brand offering high-end lingerie and premium bedroom accessories.

The Role

As the manager, you will be empowering, enchanting and storytelling focused to lead your team towards achieving high commercial outcomes, guiding best practice customer service, and encouraging each individual's characteristics.

To be successful in this role, you will possess exceptional communication skills, knowledge on building a confident collaborative team, and drive positive experiences for all customers.

This role reports into the respective manager.

Key Responsibilities
  • Drive sales and KPI targets across the boutique.
  • Raise customer engagement and satisfaction.
  • Empower and encourage employees' needs and exploration.
  • Lead, coach, and provide feedback to the team.
Requirements
  • At least 2-years' experience in retail or hospitality environment.
  • Exceptional communication and a desire to provide an electrifying customer experience.
  • Self-motivated and passionate about team development and success.
  • Lead with empathy, compassion, and an open mind.
  • Driven by store success and passionate about the brand.
  • Resilient and able to manage expectations.
  • Able to advise and direct communication with confidence.

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