Retail Experience Specialist

1 week ago


Adelaide, South Australia beBeeCustomer Full time $44,944 - $57,171
Job Title: Retail Customer Service Officer

We are seeking a highly skilled and customer-focused individual to join our retail team. As a Retail Customer Service Officer, you will be responsible for delivering exceptional customer experiences and providing outstanding service to our customers.

Key Responsibilities:
  • Process customer sales and service transactions with accuracy and efficiency.
  • Manage high value transactions accurately, handling and processing cash, cheques, credit cards and EFTPOS.
  • Conduct and process identity services transactions, including Australian Passport Interviews.
  • Promote our products and services through up-selling and cross-selling, merchandising and other promotional activities.
  • Assist customers with mail lodgements and associate costs.
  • Build rewarding relationships with customers by understanding their needs.
  • Assist with administrative duties such as stocktaking and record maintenance.
Requirements:
  • Experience in customer service and/or cash handling is essential.
  • Ability to lift up to 16kgs of mail regularly and stand for shifts.
Benefits:
  • Opportunity to invest in your personal growth and development.
  • Part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
  • Recognize and reward you for your contribution to our success with Post Perks and more.

At our organization, we strive to create a positive and inclusive work environment that promotes teamwork, innovation, and excellence in all aspects of our business.



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