Insurance Domain Expert

6 days ago

Sydney, New South Wales, Australia Endava Full time
Job Description

The Commercial discipline is responsible for driving business growth, managing partnerships, and providing industry subject matter expertise and advisory to both clients and internal teams.

This strategic and consultative team creates meaningful relationships with clients through their combined knowledge of IT services and industry trends and pain points.

The Client Partner role at Endava is a senior leader within the Commercial organisation. They own the relationship with the client and the delivery organisation, ensuring alignment on goals, expectations, and deliverables.

This role is responsible for managing and growing key client relationships, achieving significant revenue growth, and identifying new business opportunities.

Pipeline and Strategy Management:

  • Actively manage and develop a pipeline within accounts, aligned to a go-to-market strategy in collaboration with a Business Development Manager (BDM).
  • Leverage business acumen to identify and capitalize on untapped growth opportunities within clients.

Client Engagement:

  • Dedicate over 50% of time to cultivating new business and relationships within clients, actively participating in promotional activities.
  • Proactively leverage professional networks to generate new opportunities with existing clients, particularly within the Insurance domain.

Strategic Planning and Execution:

  • Ensure robust account growth planning (leveraging Client Growth Model / CGM) aligned with client business needs, including strategies for significant renewals.
  • Drive continuous improvement and innovation in solutions, commercials, and positioning within the portfolio.

Operational Excellence:

  • Embed critical initiatives and processes within the client portfolio to achieve strategic objectives.
  • Foster a culture of high performance and continuous improvement within the team.
Key Skills and Qualifications
  • Significant professional experience in client management or a similar role.
  • Deep understanding of the Insurance domain.
  • Proven track record of delivering 20%+ revenue growth across a client portfolio.
  • Extensive experience in developing and executing client strategies that drive business growth.
  • Demonstrated success in managing account P&L and achieving financial targets.
  • Experience in client engagement and building senior-level client relationships.
  • Proven ability to collaborate and influence across various levels of an organization.
  • Experience in strategic initiatives, transformation projects, or large-scale integrations is a plus.
  • Proficient in all client negotiation (investments / Master Service Agreements / thorny contract points) aligned with BDMs.

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