Hospitality Operations Manager – Inner Eastern Suburbs

3 weeks ago


Melbourne, Victoria, Australia Trippas White Group Full time

We are proud to be one of the leading food service providers in Australia, serving satisfying meals, snacks, and beverages to people in education, corporate offices, and airport lounges across the country.

We have an exciting opportunity available for a Catering Manager to lead a Hospitality Team at one of Melbourne's prestigious colleges in the inner eastern suburbs.

As a key member of our team, you will utilise your leadership and strategic planning capabilities to drive continuous improvement across food quality and service standards, exceeding client expectations.

Main Responsibilities:

  • Manage the day-to-day operations of retail and event catering, ensuring seamless delivery of high-quality services.
  • Oversee all financial aspects of site, including budgeting, cost control, and reporting, to achieve and uphold budgetary and qualitative KPIs.
  • Lead and encourage team members to develop their skills through performance planning and continuous training, fostering a culture of excellence.
  • Collaborate closely with the Chef and other catering team members to ensure legislative compliance and standards are met, minimising risk and maximising business efficiency and outcomes.
  • Explore and develop new revenue opportunities, driving business growth and innovation.

Requirements:

  • Significant experience in a management role within the hospitality industry, demonstrating expertise in food service delivery.
  • Outstanding client service focus, with superior communication ability and a customer-centric approach.
  • Strong business and financial management skills, with a proven track record in managing budgets and resources.
  • Proven experience in managing people and stress within a dynamic environment, with the ability to adapt to changing circumstances.
  • Flexibility to work varying hours, including nights and occasional weekends, as required by the role.

What We Offer:

  • The opportunity to join one of Australia's leading service providers, with a reputation for excellence and quality.
  • A supportive team environment, with opportunities for growth and development.
  • A highly competitive salary and benefits package.
  • The chance to make a positive impact on our clients and their communities.

If you are passionate about quality food, excellent service, and integrity, and have a strong desire to make a difference, we encourage you to apply for this exciting opportunity.



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