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Workshop Operations Manager

2 months ago


Melbourne, Victoria, Australia North East Auto Group Full time

About the Role

The Northeast Auto Group is seeking an experienced and motivated Heavy Vehicle Workshop Controller to join our team in Shepparton. As a key member of our workshop team, you will be responsible for leading our team of technicians and ensuring the smooth operation of our Isuzu Truck Workshop.

Key Responsibilities

  • Coordinate the day-to-day running of the workshop, working closely with the front-line team and the workshop foreman.
  • Oversee safety standards and ensure workshop housekeeping is maintained.
  • Organize training for technicians and quality control trucks.
  • Communicate verbally and through dealer management tools with the team on progress and job status.
  • Occasionally speak to customers directly on their truck and its progress.

About You

We are looking for a qualified technician with a high level of mechanical aptitude and excellent interpersonal, leadership, and communication skills. You will bring:

  • Strong interpersonal, communication, and organizational skills.
  • Sound computer skills.
  • Demonstrated leadership qualities.
  • The ability to mentor others and work in a team environment.
  • A friendly and positive approach to work and customers.

About Us

The Northeast Auto Group is a national award-winning automotive retail and service organization employing 600 people across Australia. We deliver a complete customer experience through multiple business units, providing the highest quality of service and innovative solutions. Our group of companies includes an Engineering and Manufacturing division, Light and Heavy vehicle dealerships, Agricultural and Construction Equipment Solutions, and more.