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2 months ago
About Sephora
Sephora is a leading global beauty retailer that believes in the power of diversity and discovery. Our purpose is to empower individuals to express their unique beauty and style.
Job Summary
We are seeking a highly motivated and experienced Department Manager to join our team in Mount Gravatt. As a Department Manager, you will be responsible for leading a team of Senior Beauty Advisors and supporting the Store Manager and Assistant Store Manager in delivering an exceptional client experience.
Key Responsibilities
- Lead by example and embody Sephora's DNA of delivering a curated, innovative prestige beauty experience.
- Drive a selling culture to exceed KPIs and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
- Utilize and interpret reporting data to support operational decisions by working closely with the Store Manager, Assistant Store Manager, and fellow team of Senior Beauty Advisors.
- Facilitate open communication with your team by providing effective feedback and consistent communication with the Management team.
- Serve as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment to confidently make store decisions.
Requirements
- Previous retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.
- Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
- A hands-on leader who loves being on the sales floor to motivate, coach, and help your store team members succeed.
- Passionate about excellent client service and experiential retail to ensure your store represents the Sephora brand.
- Drive for results with a history of exceeding sales targets and KPIs.
What We Offer
- Gifted products throughout the year along with store discounts of up to 45% off.
- Paid Parental Leave, Birthday Leave & Personal Leave.
- Health and well-being initiatives including 24/7 Mental Health well-being programs & Life Insurance.
- Discounted Gym memberships incl. Virgin Active & Fitness First + more.
- Opportunities for personal development in ANZ through succession.
- Opportunities across our global group of high-end luxury brands within LVMH.
- Unique online learning platform.
- Fun social calendar.
- Up to $29.04/hr + Super + Commission + Weekend & Public Holiday loading.
Equal Opportunity Employer
Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
