Senior Billing Operations Manager

2 weeks ago


Hawthorn, South Australia Michael Page Full time

We are seeking a Senior Billing Operations Manager to join our team at Michael Page.

About Our Client

Our client is a reputable healthcare provider that prioritizes providing consistent care for all patients. They have built up a very good reputation within the industry and everyone is proud to work with them every day, representing their brand.

Job Description

The successful candidate will oversee and lead daily operations of the billing department, ensuring timely and accurate invoicing and collections. Key responsibilities include:

  • Monitor team performance and manage KPIs to optimize billing workflows and increase efficiency.
  • Support team members with training and development, fostering a positive and high-performing team culture.
  • Resolve complex billing issues and escalations with a patient-centric approach.
  • Collaborate with finance, admissions, and clinical teams to ensure accurate data and documentation.

In addition to leading daily operations, the Senior Billing Operations Manager will also prepare and present regular reports on billing performance and trends for management. Ensuring compliance with all hospital policies, government regulations, and industry standards is also a crucial aspect of this role.

The Successful Applicant

The ideal candidate will have some healthcare industry experience, ideally at least 6 months. They will have at least 2 years of AR or Billing experience and ideally have had exposure to team leadership. Strong communication skills, attention to detail, and an eagerness to grow are highly important.

What's on Offer

The Senior Billing Operations Manager will receive a competitive salary, career progression opportunities, and a supportive team environment.



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