Strategic Business Operations Analyst
7 days ago
About the Company
HBF Australia is a leading health insurance provider in Australia, dedicated to delivering exceptional services and benefits to our members.
Job Summary
We are seeking an experienced Senior Business Analyst to join our team. The successful candidate will play a key role in enabling technology delivery and driving business outcomes within our organization.
About the Role
The Senior Business Analyst will be responsible for facilitating workshops and interviews with technical and business stakeholders to understand current state processes and issues. They will translate business requirements into technical requirements and capture business requirements ensuring they adhere to HBF standards.
The ideal candidate will have strong stakeholder management skills, a high level of attention to detail, and the ability to interpret and translate solution design diagrams into technical stories.
Key Responsibilities
- Facilitate workshops and interviews with technical and business stakeholders to understand current state processes and issues
- Translate business requirements into technical requirements
- Capture business requirements ensuring they adhere to HBF standards
- Develop, maintain and improve current and future state processes and supporting documentation
- Participate in Squad Ceremonies, BA Chapter Synch meetings, and share knowledge with BA Chapter peers
- Use appropriate tools and techniques to elicit and analyse business problems and capture future state business requirements into User Stories and Acceptance Criteria
Requirements
- Proven experience as a Business Analyst in Agile delivery teams
- Strong stakeholder management skills
- High level of attention to detail
- Collaborative team player with a delivery focus and a disciplined mindset
- Competent in Jira and Confluence
- Experience in user story decomposition and coordinating estimating sessions with developers and testers
- Ability to interpret and translate solution design diagrams into technical stories
- At least 4-5 years' experience in a full-time business analyst role
- Ability to prioritise and complete work tasks on time without compromising output quality
Desirable Skills
- Ability to adapt and a high level of resilience in a constantly changing work environment
- Data Mapping and data analysis
- Process mapping using Promapp
- Highly motivated and driven individual
- Knowledge of the health insurance sector
- Knowledge of controls by design and risk management processes
What We Offer
- A competitive salary of $95,000 - $115,000 per annum
- Fully subsidised corporate gold health cover for you and your family
- 13 days personal leave per year
- Access to corporate discounts across a range of retail, restaurants, and hotels
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